Mortgage Production Coordinator - Fidelity Bank - Leominster, MA

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Overview :
Our Mortgage Production Coordinators play a vital role in ensuring that applications for mortgage and equity loans are handled with the highest degree of care, expertise, and compliance. The Mortgage Production Coordinator reviews and processes new applications, and has the opportunity to interact with numerous key individuals throughout the process. Incumbents in this role will develop strong and positive working relationships internally and externally – with originators, realtors, attorneys, appraisers, and other vendors. Ideal candidates for this position will have strong technology acumen; high detail orientation, for the data entry and document generation elements of the role; and the desire to bring LifeDesign to every aspect of mortgage processing. Additionally this individual will have a high sense of urgency in following critical compliance guidelines and adhering to time commitments and deadlines.

Primary Accountabilities/Responsibilities:
All associates of the Bank regardless of title or responsibilities must share a common commitment to creating and expanding the Advisory Culture of the Bank through building relationships, providing a seamless customer experience at every touch point, ensuring the customers best interests and increasing customer value at every opportunity.

Provides the highest level of customer service in a positive, courteous and enthusiastic manner to employees, customers/clients and the community.

Processes incoming mortgage and equity loan applications. Enters data into computer system as needed and generates required documentation including verifications and disclosures. Processing application fees and other required information. Collects, reviews conditions, and organizes file documentation including income and assets.

Reviews and approves Property Appraisal for compliance with secondary market guidelines.

Coordinates all communication regarding pending mortgage and equity applications and is responsible for meeting the Bank’s service timelines for all loans originated. Works closely with originator, borrowers and other related parties. Updates all parties regarding loan status and requests necessary information and documents. Provides customer support and develops a working relationship with originators, Realtors, attorneys, appraisers and other vendors.

Reviews new applications for accuracy, qualifications and compliance to regulatory, program and Bank requirements. Communicates loan decision with appropriate parties, gathers and reviews conditions. Monitors and tracks loan as needed for financing, closing, and rate lock expiration dates.

Is responsible for the integrity and validation of all application and underwriting data verifying loan file is in accordance with all secondary market feedback certificates. Prepares loan file for submission according to FHA, VA, and/or correspondent underwriting guidelines and submits for underwriting approval. Provides loan commitment to applicable parties, updates information, and follows up on remaining conditions prior to closing.

Prepares closing packages.

Cross-trained in the areas of Third Party Processing and closing

Prepares and distributes all required documentation including GFE, TIL, Notice of Incomplete Application, Commitment letters and Adverse Action letters.

Responsible for verifying loan is in compliance and staying up to date with all state and federal compliance regulations including but not limited to RESPA, TILA, ECOA, Fair Lending, Dodd-Frank, and TRID.

Actively maintaining current knowledge of secondary market automated underwriting guidelines and correspondent process requirements.

Acts as back-up to the Loan Set-up function of the mortgage department.

Other duties as required.

Position Requirements:
A college degree or equivalent experience in mortgage processing with a working knowledge of secondary market guidelines and correspondent processes preferred. Must be able to work independently and interact well with other members of the lending team. The candidate must have good organizational, analytical, and technical skills, with a positive attitude and a commitment to delivering outstanding service.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Overtime will be required during times of high volume.

Fidelity Bank is proud to offer a competitive compensation and benefits program which includes health, dental, vision, life, and immediate 401(k) plan participation.

Fidelity Bank is an equal opportunity employer.

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