Pakistan Program Assistant 4 - OBXtek - Washington, DC

OBXtek is an award winning Service Disabled Veteran Owned Small Business providing information technology and management services to the federal government. As the prime contractor on over 85% of its work, OBXtek is a leader in its field and has a robust corporate infrastructure that provides support for all of its programs.

Responsibilities:

OBXtek is looking for a qualified candidate to fill the Program Assistant opening in the U.S. Department of State Bureau of Near Eastern Affairs (NEA) which deals with U.S. foreign policy and U.S. diplomatic relations with Algeria, Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Palestinian Territories, Qatar, Saudi Arabia, Syria, Tunisia, United Arab Emirates, and Yemen. Regional policy issues that NEA handles include Iraq, Middle East peace, terrorism and weapons of mass destruction, and political and economic reform.

• Provides customer support to a block of individuals deploying to Pakistan. This involves phone, E-mail, and direct communication with employees from initial assignment notification until their arrival at post.
  


• Assists traveler with deployment requirements and liaison with supporting offices within DoS to include:
  


• Sending welcome letters to employees
  


• Assist traveler with Visa application
  


• Assist traveler with Passport (when necessary)
  


• Verifying medical & security clearances
  


• Verifying and assisting with travel arrangements
  


• Enroll employee in mandatory training
  


• Obtain country clearances (when necessary)
  


• Ensure traveler has travel orders
  


• Process Common Access Cards (CAC) application
  


• Enters travelers’ data into OIPs shared database.
  


• Maintains an electronic personnel file for each traveler.
  


• Prepares travel orders and voucher preparation using the E2 Solutions travel arranger system.
  


• Assists walk-in customers in a professional manner.
  


• Arranges in-processing appointments.
  


• Conducts in-processing orientation and ensures the employee has all deployment documents completed.
  

Qualifications:
Must be US Citizen and be able to obtain and retain a US DoD Secret Clearance.

Special Knowledge and Experience Requirements:

* Bachelors Degree; work experience can be substituted in lieu of education requirement.

* 3-5 years of similar job experience

* Familiarity of Department of State operations and overall office management experience.

* Experience working under pressure and adhering to short deadlines. Must have the ability to multitask.

* Working knowledge of personal computers and general administrative practices. Experience with Microsoft Office Suite and SharePoint preferred.

* Previous experience managing personnel, preferably in a customer service environment.

* Possesses superior critical thinking skills and has the ability to prioritize urgent issues for HR Division Director and colleagues at PSP locations and in the NEA-SCA/EX office.

* Previous experience developing and implementing procedures. Ability to quickly amend a process based on lessons learned and feedback.

* Strong written and verbal communication skills. Must be able to efficiently communicate via email, in memos, on conference calls and during in-person meetings.