International Technical Advisor - Algeria - Progress Rail Services Corp. - Illinois

**Auto req ID: ** 494BR

**Posting Title: ** International Technical Advisor – Algeria

**City: ** LaGrange

**State: ** Illinois

**Company Description**

Progress Rail Services Corporation, a Caterpillar Company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. With the acquisition of Electro-Motive Diesel (EMD), we are the world’s largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation.

We are a premier employer within the rail industry, with products and services represented in over 100 countries around the world. With operations in the United States, Canada, Mexico, Brazil and Europe, we are continually expanding our footprint. Becoming a part of the team means becoming a part of a rich heritage and a bright future in our global marketplace. Our goal is to recruit, hire and develop a skilled workforce to meet the challenges of the future. Within Progress Rail and Electro-Motive Diesel, there exists a wide range of rewarding assignments and career paths. Our greatest strength and advantage in the marketplace is our commitment to our people.

For more information, visit www.progressrail.com .

**Job Purpose**

Represent EMD in contacting customers within a defined territory regarding product service difficulties, causes and corrections.

**Key Job Elements**

• Role requires permanent assignment in Algeria for the entire warranty period.


• Assignment is governed by an Overseas Assignment Policy, including hardship differentials and danger pay.


• Travel within Algeria is required, approximately 10% of the time.


• Assists and reviews the development of problem resolution action plans


• Identifies, analyzes and takes corrective action on service problems


• Manages efforts within assigned area/customer and organization to facilitate problem resolution


• Communicates action plans and progress to both field service managers and customers


• Evaluates workloads and establishes priorities


• Reviews and approves technical publications such as Maintenance Instructions Modernizations Advisories and Modifications


• Promotes use of Electro-Motive parts and rebuild services


• Completes necessary reports


• Creates and participates in the development and improvement of departmental procedures


• Regular contact with others outside the work group


• Provides technical assistance and instruction to both customers and employees


• Provides recommendations and input during design reviews


• Assignment is for three years servicing

**Education / Training**

Degree in Engineering or Equivalent Education, training and experience. Mechanical or Electrical Engineering degree preferred.

**Qualifications and Experience**

• Must speak fluent French. Basic Arabic knowledge also a plus.


• Through knowledge of mechanical and electrical locomotive systems, or equivalent experience in other heavy equipment, Industrial equipment industries, aviation, or military equipment.


• Knowledge of unit service and warranty policies and procedures 1-2 years


• Prior railroad locomotive, diesel electric generator set, marine, heavy equipment, industrial equipment, aviation, or military equipment experience


• Analytical Ability where problems are unusual and difficult


• Demonstrated Electrical and Mechanical Competence


• High level of Interpersonal Skills to work effectively with others


• Communication: Well developed verbal and written communication skills in French and English


• Demonstrated track record demonstrating creativity, perception and initiative


• Ability to work effectively with wide latitude for independent action

**Benefits**

Progress Rail Services Corporation and Electro-Motive Diesel (EMD) offers an excellent total compensation package including competitive salary, 401(k) plan with company match, available medical/dental/life/disability insurance coverage and paid vacation and holidays. (Position employment status may affect benefits eligibility.) Relocation assistance may be available for some positions.

**EEO**

Equal Opportunity Employer – Minorities/Females/Protected Veterans/Disabled