Recptionist / Telephonist

SOUTH AFRICAN EMBASSY advertisemnt for vacant post of : Recptionist / Telephonist

The position of Receptionist/Telephonist, with job description & minimum requirements as listed below, is hereby advertised:

Salary Scale: 419 951 AD per annum exclusive of benefits

Job description :
– Welcome and admission of visitors and Consular applicants
– Message taking and document processing services
– Directs visitors to the appropriate officers for further consultations
– Distributes immigration and civic affairs application forms to members of the public, as appropriate
– Examine for completeness all applications in terms of the immigration and civic affairs legislation and directives
– Handles enquiries from South African citizens in distress
– Provide information on immigration and civil laws, policies and procedures and responds to telephonic and written consular enquiries
– Administration of controls relating to payment and refund of immigration and civic affairs fees as applicable
– Participate in the development of service delivery standards.

Minimum Requirements :
– Relevant post –school qualification plus at least two years experience in front office or equivalent
– English and French Language proficiency.
– Computer literate
– Ability to work well under pressure
– Good interpersonal skills
– Telephone etiquette
– Client orientation/customer focus
– Shows ability to learn & apply new knowledge & information.  
– Attention to detail

Applications must be submitted via a signed Application for Employment: LRP form (see attached), accompanied by an English CV and certified copies of qualifications and an Identity Document. Should you not comply with this, your application may not be considered.

Appointments will be subject to a process of reference checking and qualification verification. Candidates will also be required to undergo a competency assessment process. Please note that correspondence will only be conducted with short-listed candidates.

If you have not been contacted by the South African Embassy within 3 months of the closing date of the advertisement, please accept that your application was unsuccessful. We thank all applicants for their interest.